Conflict Management in Organizations
DOI:
https://doi.org/10.61166/interdisiplin.v1i4.42Keywords:
Conflict Management, Organization, ConflictAbstract
Conflict management includes a series of actions and reactions that occur between perpetrators and external parties involved in a conflict. One method of conflict management is a process-oriented approach, which focuses on the way actors and outside parties communicate with each other. external sources and how they influence relevance and interpretation. The jobs of individuals and groups of workers in an organization are related to each other. In an organization, conflict is always caused by poor communication. This also applies to bad decisions, where poor communication is always the scapegoat. Conflict is not always detrimental; sometimes, they can also be profitable in the long run. However, the interactionist perspective argues that conflict should be encouraged because it can trigger change in the organization. Conflict can cause behavior to change.
References
Gregory G. Dess, G. T. Lumpkin and Alan B. Eisner, 2003, Strategic Management; Creating Competitive Advantage, fouth edition, McGraw-Hill International Edition.
Hendrick. W, 1992, Bagaimana Mengelola Konflik. Diterjemahkan Oleh : Arif Santoso, Jakarta : Bumi Aksara.
Keith Davis dan John W. Newstrom, 1996, Perilaku Dalam Organisasi, Jilid1, Jakarta, Erlangga, (terjemahan).
T. Hani Handoko, 2002, Manajemen, Yogyakarta, BPFE.
Taliziduhu Ndraha, 2003, Budaya Organisasi, Rineka Cipta, Jakarta.
Wahyudi, 2008, Manajemen Konflik dalam Organisasi; Pedoman Praktis bagi Pemimpin Visioner, Bandung, Alfabeta.
Wijono, S, 1993, Konflik dalam Organisasi/Industri dengan Strategi Pendekatan Psikologis, Satya Wacana, Semarang.
Winardi. 1994. Manajemen Konflik (Konflik Perubahan Dan Pengembangan). Bandung. Penerbit: CV. Mandarmaju.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Dini Vientiany, Siti Arawiyyah Ardi, Maysa Putri Khairana Lubis, Maulana Alghopari Harahap
This work is licensed under a Creative Commons Attribution 4.0 International License.